Warning, the cost of return are the responsibility of the buyer except if freeglisse.com has made a mistake or if the product is defective.

IN ANY CIRCUMSTANCES THE RETURN FEES WILL BE CHARGED FOR AN ESTHETIC QUESTION.

Procedure to be held in case of return or exchange :

Thank you to fill the back of the invoice originally included in your package, explaining the reason for the return, if you want to exchange the product or be refunded
Return your package (with its original packaging if possible) to :


Freeglisse.com

PAE Les jourdies

98 B rue des Champs Plans

74800 Saint-pierre-en-faucigny


We can not be held responsible for returns lost by your sender so take the necessary precautions to ensure your package so that it can arrive safely and we can exchange or refund your order.
If the package is lost, we will not be able to exchange or refund your order (see general conditions of sale).