Terms of Sales

Preamble

The site is the property of the SARL Ski'n surf in its entirety, as well as all rights related thereto. Any reproduction, integral or partial, is systematically subjected to the authorization of the owners. However, links of the hypertext type to the site are allowed without specific requests.


1. Acceptance of conditions

The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this screen and expressly states to accept them without reservation.
The present general conditions of sale govern the contractual relations between the SARL SKI'N SURF and its client, the two parts accepting them without reserve. These general conditions of sale will prevail over all other conditions appearing in any other document, except preliminary, express and written exemption.


2. Products

The photographs illustrating the products represent as closely as possible, the products that will be sent

3. Order

Automatic registration systems are considered as proof of the nature, content and date of the order. "SKI'N SURF freeglisse.com" confirms the acceptance of his order to the customer to the email address he has communicated. The sale will be concluded only after the confirmation of the order. "SKI'N SURF freeglisse.com" reserves the right to cancel any order from a customer with whom there is a dispute over the payment of a previous order. The information given by the buyer when placing an order is binding on the latter: in the event of an error in the addressee's address, the seller can not be held responsible for the impossibility in which it could be delivered. the product.
Products offered online are available in stock. In the event of an exceptional and / or temporary break in the stock of a product, we will inform the Customer of the expected delivery time at the time of the order. The Customer will then be free to accept this deadline or to refuse it.


4. Delivery

After order confirmation, "SKI'N SURF freeglisse.com" undertakes to deliver to the customer, all references ordered by the buyer within a maximum period of between 2 and 6 working days. This carrier undertakes, by contract with "SKI'N SURF freeglisse.com" to deliver the order to the address of the buyer provided by "SKI'N SURF freeglisse.com". In addition for deliveries outside metropolitan France the customer agrees to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of order. All orders placed at "SKI'N SURF freeglisse.com" are intended for the personal use of the customers, the customers or the recipients of the products are prohibited any partial or total resale of the products. "SKI'N SURF freeglisse.com" disclaims any legal liability if the payment of taxes was not made by the customer. Deliveries in Metropolitan France will be made by the carrier Exapaq. The delivery is offered for any purchase superior or equal to 199 € in Metropolitan France only.
Deliveries to EEC countries are made by the exapaq carrier.
Delivery is made to the address that the customer has provided by placing his order. In case of absence, at the address indicated, a notice will normally be deposited to contact you for a future delivery. Possible delays in delivery do not entitle the buyer to claim damages. If the Customer does not receive his parcel within the given time, it should be informed as soon as possible by email. "SKI'N SURF freeglisse.com" can not be held responsible for non-performance of the contract concluded in case of force majeure, fortuitous event, disruption or total or partial strike including postal services and means of transport. In the case of a technical product, the customer will pay particular attention to verify the proper functioning of the delivered device, read the instructions for use that is provided.
In case of apparent defects, the buyer has the right of return under the conditions provided in this document.
Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes, accidents and the impossibility of being supplied. The goods always travel at the risk of the recipient. Always check your parcel on arrival. You have 48 hours to make any reservations with the carrier in case of missing or damaged.
For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wants 2 places of delivery, he places 2 orders, with related delivery costs. In case of nonconformity of the goods delivered in relation to the order, "SKI'N SURF freeglisse.com" undertakes to remedy this and to reimburse you for all the expenses incurred (forwarding costs). You are however invited to notify us (by phone or email) within 72 hours of receipt of your package.


5. Retraction


You have 14 clear days (the day of receipt is not counted) to make an opinion. In case of exchange or refund, return the item (s) nine (s) in its (their) original packaging, intact, with all accessories, instructions for use, invoice and documentation to the next address :
SKI'N SURF freeglisse.com
PAE Les jourdies

98 B rue des champs plans

74800 Saint-pierre-en-faucigny

In the event of exercise of the right of retraction, "SKI'N SURF freeglisse.com" is held with the refund of the sums paid by the customer (expenses of delivery included with the tariff in force proposed by "freeglisse.com") with the exception return fees. The refund is due within a maximum of 15 days.


6. Price


The price is expressed in euros.
The price indicated on the product sheets does not include transport.
The price indicated in the confirmation of order is the definitive price, expressed all taxes included and including the VAT for France and the countries of the EEC. This price includes the price of the products, the costs of handling, packaging and conservation of the products, transportation costs and commissioning.
The rigor of the information held on our website does not protect us from possible errors in the display of prices. If such errors occur, the order of the Customer will be validated only after having informed by email and received from the Customer, by return of email, acceptance of the order.


7. Payment

The price charged to the customer is the price indicated on the order confirmation sent by "SKI'N SURF freeglisse.com".
The price of the products is payable in cash on the day of the actual order.
Payment is made by credit card by Cyberplus product, Paypal, bank transfer, personal check, money order, against-refund.

Online, Cyberplus allows you to pay via a Banque Populaire banking server in a secure environment.
Your credit card number is therefore directed to the bank's servers, your payment is made directly to a bank in a secure environment without going through the shop's server, a guarantee all the more important as your numbers are not known only to our banking partner.
The order validated by the customer will be considered effective only when the bank payment centers concerned have given their agreement. In case of refusal of said centers, the order will be automatically canceled and the customer notified by email. In addition, "SKI'N SURF freeglisse.com" reserves the right to refuse any order from a customer with whom there is a dispute.
Paypal payment is an innovative payment solution that allows you to send payments over the Internet, without having to give your credit card details to sellers during your transactions. Because in one and only quick and free registration, you get a PRACTICAL service: You will never have to fill a form or give your credit card number to consume the content and services of our partners. SECURE: Your personal data is encrypted in SSL.SIMPLE: Your e-mail address and your password are sufficient to purchase content or services on this site like others who accept Paypal payment. APPROVED: With more than 40 million users in more than 45 countries worldwide, PayPal is the leading international online payment service. With PayPal, sending money becomes as easy as sending an email! Any PayPal user can send a payment instantly and securely to anyone residing in France.
Payment by check or money order payable to SARL SKI'N SURF returned by mail with your order form (when entering your order, this option will be offered) signed to:
Freeglisse.com

PAE Les jourdies

98 B rue des champs plans

74800 Saint-pierre-en-faucigny


The order will be shipped only when your check or money order has been received, increasing the delivery time. Do not forget the shipping costs, if any.
Payment by refund is the acceptance to pay upon receipt of your package the carrier of the total sum of your order including delivery charges. The total amount of your order that does not automatically include the COD package will automatically be increased by 10 Euros (price of the cashback indicated according to the nature of the product in the order process if you opt for the option against payment) . Valid for metropolitan France and Corsica only.
For payment by bank transfer, you must mention your order number in the transfer order. The transfer costs are your responsibility. The ordered material is only sent after receipt by the company "SKI'N SURF freeglisse.com" of the transfer.


8. Litigation

This contract is subject to French law. "SKI'N SURF freeglisse.com" can not be held responsible for damage of any kind, both material and immaterial or bodily, which could result from a malfunction or misuse of the products marketed. The same is true for any modifications of the products resulting from the manufacturers. The responsibility of "SKI'N SURF freeglisse.com" will, in any case, be limited to the amount of the order and can not be blamed for simple errors or omissions that could have remained despite all the precautions taken in the presentation of products. In case of difficulties in the application of this contract, the buyer has the possibility, before any action in court, to seek an amicable solution including with the help of: a professional association of the branch, an association of consumers or any other counsel of his choice. It is recalled that the search for the amicable solution does not interrupt the "short time" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors its financial commitments to the seller.
The complaints or disputes will always be received with attentive benevolence, the good faith being always presumed in the one who takes the trouble to expose his situations. In case of dispute, the customer will first contact the company to obtain an amicable solution.
Failing this, the consumer may seize at his choice the commercial court of Montbéliard or the jurisdiction of the place where he remained at the time of the conclusion of the contract.

9. Warranty

In any case, "SKI'N SURF freeglisse.com" can not be held responsible for non-compliance with the regulations and laws in force in the country of receipt, the liability of the SKI'N SURF is always limited to the value of the product involved, value at the date of sale and without recourse to the brand or company producing the product.
Each manufacturer is responsible for applying the warranty to their products. For more information on the guarantee of a specific product, you can contact customer service by email. To benefit from the guarantee of the products, it is imperative to keep the purchase invoice of the product. In case of warranty, we may ask you to return the product directly to the manufacturer.
In any case, the customer benefits from the legal guarantee of eviction and hidden defects (Art.1625 and following of the Civil Code). Provided that the buyer proves the hidden defect, the seller must legally repair all the consequences (art.1641 and following of the Civil Code); if the buyer goes to court, he must do so in a "short time" from the discovery of the hidden defect (art.1648 of the Civil Code). You can contact customer service by email at: contact@freeglisse.com (answer within 24 hours).


10. Legal information

The information of the personal information collected for the purposes of the distance selling is obligatory, this information being essential for the treatment and the routing of the orders, the establishment of the invoices and guarantee contracts. The lack of information leads to the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been declared to the Commission Nationale Informatique et Libertés (CNIL). The customer has (Article 34 of the law of January 6, 1978) a right to access, modify, rectify and delete data concerning him, which he can exercise with the SARL SKI'N SURF. In addition, "SKI'N SURF freeglisse.com" undertakes not to communicate, free of charge or with counterpart, the details of its customers to a third party.